General Information
Please allow me to assist you with your order as it will help me
to add it to my performance. All you need to do is sit back and relax while I process the order for you.
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If you wish to stay with EarthLink you need to inform Embarq about
your request. They in turn will look out for various options available for you to maintain your EarthLink services.
I kindly suggest you speak with an Embarq representative by calling them at 1-888-723-8010.
We can provide you with Dial Up connection, as Cable Internet or
DSL is not available for your location.
Best Effort:
EarthLink offers a "best effort" service. That means we don't offer
any throughput guarantees, but we will always do our best to provide you with the fastest connection.
20 Hours of Dial Up
Along with your Unlimited High speed Internet we also provide you
20 hours of free dial up service every month. We provide the dial up access to you primarily for when you travel or need to
connect while away from your unlimited high speed.
Features:
With an EarthLink Account what you get is 8 Email addresses (100mb
each) along with Spam Blocker, Pop Up Blocker, Scam Blocker, Accelerator (Dial up Only except \Mac users) to enhance your
browsing speed up to 5 times faster, Parental Controls etc. We also provide you full protection for you computer by providing
the antivirus and firewall for free of cost.
Cable Internet Installation:
The Installation is provided to the Cable point in your home. Incase,
your computer is away from the Cable point the required installation there on is considered as non standard. If that is the
case then the wiring would need to be done.
If we sign up today, you will receive a call from Time Warner/ Bright
house in the next 3 business days. They will set up with you the day and time of your installation or switch. You can then
set up the appointment accordingly.
Well, they will call you asking for a date for the installation and
you can set it at your convenience. The sooner you fix the appointment with them, the sooner you would get the service.
If in case you do not hear from the verifier, please do not worry.
What you can also do is contact our customer service department at 1-877-ELNKVOICE or 1-877-356-5864 and request to be connected
to the truevoice third party verifier and they would do the needful for you.
Do not worry about the installation because the DSL kit is a self
installation kit and comes with written instructions. If you have any problems while installing you can call our 24/7 technical
support and they will help you.
I am sorry. Unfortunately, our system tools are down and we are unable
to check the availability of the services. I would request you to contact us back after a couple of hours.
I am sorry for the inconvenience. As we are upgrading our tools,
I would request you to come back to the chat after some time. Thank you.
