Cable High Speed. Promo Code: 06676
Offers:
1) Cable Standard: There is no charge for the standard professional
installation, $29.95/ mo for your first 6 months and then just $41.95/ mo after that with speeds up to 5.0mb on the download
and up to 384kb on the upload.
2) Cable Lite: This is a best effort technology with speeds up to
768 kb on the download and up to 128 kb on the upload. The price for this is $29.95/mo throughout.
3) Cable Premium: This is a best effort technology with speeds up
to 8.0 mb on the download and up to 768 kb on the upload. The monthly cost is $72.95/mo.
No contract, no up front cost. Free installation and equipment.
Please help me with your complete address and the phone number to
get the plans available in your area.
Do I need to have cable TV to get EarthLink High Speed Cable?
No. There is no need to have cable TV or phone service, but you do
need to be serviceable by your local cable TV company. Enter your address and phone number on the main Cable or Internet Access
page of this site, and we'll let you know if you are serviceable.
Do I need any special equipment?
Yes, but we will supply everything you need during installation,
at no additional cost.
Can I install your High Speed Cable myself?
Yes. In some areas self-installation is available. Professional installation
is also available at no additional charge. If you would prefer self-installation, ask your local cable provider if it's available
in your area when you're contacted for installation scheduling.
Do you have technical support if I need help getting started?
Yes. Our installation pros will make sure you are up and running
before they leave your home and should be able to answer any question you have. If you need any additional help after that,
we offer free 24/7 phone support, plus online self-help, and support by email or chat. Visit our Support Center for all your
options.
If I'm upgrading from EarthLink Dial-Up, can I keep my email
address and software?
Yes. It couldn't be easier for current EarthLink Dial-Up members
like you to upgrade to High Speed Cable. You don't have to change email addresses, your myEarthLink start page stays the same,
and you can keep using all the same EarthLink software.
How fast is EarthLink High Speed Cable?
We offer our Cable plans with a wide range of speeds, from 768Kbps
to 8Mbps. But not all plans/speeds are available in all areas.
How much faster is EarthLink High Speed Cable than Dial-Up?
Our Cable plans range from 13x to 145x faster than a typical 56K dial-up connection. Here
are specific comparisons for some of our most popular plans:
3.0Mbps Cable 55x faster than dial-up
5.0Mbps Cable 90x faster than dial-up
6.0Mbps
Cable 100x faster than dial-up
8.0Mbps Cable 145x faster than dial-up
Can I watch TV and use my High Speed Cable service at the
same time?
Yes. Our Cable Internet service does not interfere with your cable
TV at all. Your family can even watch multiple TVs and use your high-speed Internet connection at the same time.
Who provides the service, EarthLink or my cable TV provider?
Both. Your cable provider provides a portion of the network that
EarthLink High Speed Cable uses to deliver broadband Internet access to your home. EarthLink provides the other portion of
the network and all the services.
Who will I receive a bill from, EarthLink or my cable provider?
To simplify billing, you will be billed by your cable provider. Your
monthly cable bill will show charges for your EarthLink High Speed Internet service.
You do not need to call Time Warner or Bright House to cancel the
Internet service. If you sign up today, in the next 3 biz days you will get a call from Time Warner / Bright House informing
you about switching the service to EarthLink. Since you already have Internet with them, there would be no new installation
required.
Since there is no commitment for any cable product and the price
of Cable Standard service for the first 6 months is the same price as Cable Lite, I suggest you sign up for the Cable Standard
and try the speeds of up to 5.0Mbps (vs. up to 768 Kbps for Cable Lite) for the same price. You can take Cable Standard for
the first 6 months and then call us to downgrade to the Cable Lite after 6 months if you find that you do not need the additional
speed. There would be no penalty in doing so. How does that sound to you?
Since there is no up front cost to order, what we can do is order
the service today so that you have 3 biz days to think before actually Installing the service. If there is a concern and you
do not wish to set up the Internet, you can just let the technician know that you do not need the service and they will help
you with the situation. How does this sound to you?
Do you currently have a past due balance with Time Warner or Bright
House Cable services?
The cable company requires that this past due balance be addressed
before we can place your order for EarthLink Cable service.
