Elnk Sales Chat

SATELLITE INTERNET


Satellite Internet - Promo Code 06678

No Up front cost offer:
Monthly Fee: $99.95 -- Equipment: Zero down --  Standard installation/activation fee: Zero down -- Total Upfront Costs: None -- No up front fees -- Term Commitment (contract): 18 months -- ETF for early termination of contract - $399.99.

Key benefits of EarthLink Satellite Internet:
Nationwide availability—goes where DSL and cable can't
Surf the Net and leave your telephone free for calls
An instant, high-speed connection
2-way satellite service
Highly reliable and secure connection.

 

What is EarthLink High Speed Satellite Internet?

This is our satellite-based high-speed Internet service. "Satellite-based" means your connection to the Internet is via a satellite rather than wires or coaxial cable that are used for DSL and cable modem services. It is a 2-way service, meaning you'll get a high-speed connection when you are downloading and uploading.

What does "2-way" satellite service mean?

It means a better overall high-speed experience for you, because data is both downloaded from and uploaded to the satellite from your location. Some satellite systems are 1-way systems (download via satellite, but upload via your telephone line through a dial-up modem). The 1-way systems have a slower uploading process, and it ties up your phone line when you're on the Internet. Our 2-way service means faster uploads, an instant connection, and no busy signals.

Where is EarthLink Satellite Internet available?

Our High Speed Satellite service is available nationwide. It's a great solution for more rural areas where Cable and DSL Internet services are not available. All you need is a clear view of the southern sky to receive the satellite signal (and if you live in an apartment or condo, you need permission to mount a satellite dish on the property).

Can I use EarthLink Satellite for my business?

EarthLink High Speed Satellite Internet is intended for residential consumer use, including: Web surfing, email, instant messaging, file downloads, and streaming audio/video on a single computer.

EarthLink High Speed Satellite Internet is not supported for commercial/business applications, including: Networking, Web hosting, remote telnet access, VPN, or VOIP (Voice Over Internet Protocol).

Will I connect to the Internet instantly?

Yes. You'll enjoy instant connections with no dialing in, no waiting, no busy signals. It's always available for you at a moment's notice.

Can I access the Internet if I'm on the road?

Yes. All EarthLink High Speed accounts come with free dial-up access (up to 20 hours per month) for you to use away from home. And EarthLink has thousands of toll-free local access numbers for you to use.

Can you explain the installation process for EarthLink Satellite?

1. Scheduling installation

Your installer will contact you within 5 business days from the time you placed your order for EarthLink High Speed Satellite Internet. The installer is assigned by EarthLink to perform your installation. If you have any problems scheduling or coordinating an installation, please contact EarthLink customer service team.

2. Special approvals required for installation.

The installation of the EarthLink High Speed Satellite Internet dish is protected by federal law by the Over-the-Air Reception Devices Rule. If you do not own the property where EarthLink High Speed Satellite Internet will be installed, you will be responsible for any and all required approvals from the property owner. The installation technician will assume that any necessary approvals and permits have been secured before the scheduled appointment.

3. What the installer will do during installation

Perform a site survey to find the best location for the dish and to determine if any non-standard installation fees will be involved. If additional fees are necessary, the installer will provide you with a checklist or invoice detailing those charges before doing the work.
Mount and point the dish, as well as perform an FCC-required cross-polarization test. This test is to ensure that the transmitter on your satellite dish is not interfering with any other electronic devices.
Run two cables from your satellite dish to a new wall jack in your home.
Confirm the signal strength at your new wall jack.
Connect your computer to the hardware.
Hook up the modem for service and confirm the connection.

4. What is included and not included in standard installation.

Included in standard installation  NOT included in standard installation (may be available for additional charges) 
The hardware necessary to mount and ground the dish antenna at least 5 feet off the ground (as required by FCC regulations) using the standard roof and/or wall-mounting brackets.  If there is no appropriate place on your home for the system to be installed, the installer may need to mount your dish on a pole in the ground. The "ground mounting" fee includes a pole mount and 25 feet of cable trenching to bury the cable in soft ground between the pole and your home. Hard ground (i.e., frozen ground, numerous roots, clay, gravel) can be an additional charge.
Mounting the dish antenna on an outside wall, first-level roof, or other approved structure using standard roof/wall-mounting brackets. Your dish antenna will not be mounted on building materials that cannot support the product, such as stucco, aluminum, or vinyl siding. Roof mounts on structures taller than one story and/or use of a non-penetrating roof mount.
Running the cables along an exterior wall to a single point of entry into the customer premise. Custom work including, but not limited to, placing the cables in molding or cosmetic hardware to help hide cables and fishing the cable through interior walls.
Installation of up to 100 feet of standard RG6 coaxial cable between the satellite dish and your PC. This may vary if a ground mount is needed. There will be a charge for each additional foot of cable. If the cable run is greater than 150 feet, a signal amplifier will be needed.
Driving distances up to 35 miles (one way) to the job. Driving distances over 35 miles (one way) to the job.
Installation of one wall jack (for 2 coaxial cables) Installation of more than one coaxial cable jack.
Installation of the modems and connect them to your PC. Any computer work including, but not limited to, repair, setup, or networking.
Conducting a cross-polarization test of the hardware and using the installer's laptop to verify that there is a signal being received at the wall jack in your home. Removal and/or repair of preexisting satellite equipment.

Additional charges during installation

If additional fees are necessary, you will pay the installer directly. The installer is only contracted by EarthLink to perform a standard installation.

Is self-installation available for EarthLink High Speed Satellite Internet?

No. FCC regulations for installing the dish and pointing the antenna are very stringent and, therefore, must be professionally installed by an FCC-certified installation technician. The Federal Communications Commission Radio Station Authorization, file number SES-MOD-20010205-00298, defines federal regulations for the installation and activation of two-way satellite Internet access devices.